Privacy Policy

This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our financial planning services and visit our website.

Information We Collect

We collect the following types of personal information to provide and improve our services:

  • • Contact information including name, email address, phone number, and mailing address
  • • Financial information such as income, assets, liabilities, and financial goals
  • • Identification documents and verification information as required by Malaysian regulations
  • • Website usage data including IP address, browser type, and pages visited

How We Use Your Information

We use your personal information for the following purposes:

  • • Providing financial planning consultation services and personalized guidance
  • • Communicating with you about our services and responding to your inquiries
  • • Complying with legal and regulatory requirements in Malaysia
  • • Improving our services and website functionality based on user feedback

Legal Basis for Processing

We process your personal data based on the following legal grounds:

We process your data based on your explicit consent for service provision and legitimate business interests for service improvement: Consent / Legitimate Interest

Data Sharing and Disclosure

We may share your information in the following limited circumstances:

  • • With regulatory authorities when required by Malaysian law or regulation
  • • With trusted service providers who assist in delivering our services under strict confidentiality agreements
  • • In case of business transfers, mergers, or acquisitions, subject to continued protection of your privacy rights

Data Security

We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.

Your Privacy Rights

Under Malaysian data protection laws, you have the following rights:

  • • Access to your personal data and information about how it's processed
  • • Correction of inaccurate or incomplete personal data
  • • Deletion of your personal data under certain circumstances
  • • Data portability to transfer your information to another service provider
  • • Object to processing of your personal data for certain purposes
  • • Withdraw consent for data processing at any time

Cookies and Tracking

We use cookies and similar technologies to enhance your website experience and analyze usage patterns.

For detailed information about our cookie usage, please refer to our Cookie Policy

Data Retention

We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically for 7 years after service termination as required by Malaysian financial regulations.

Children's Privacy

Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.

Changes to This Policy

We may update this Privacy Policy periodically. We will notify you of significant changes through email or website announcements. Continued use of our services constitutes acceptance of updated terms.

Contact Information

If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided below.

Email: contact@delysorintra.com

Phone: +60 4 9042 7502

Address: 8, Jalan Yap Kwan Seng, Kuala Lumpur, Malaysia

Last Updated: July 13, 2025