Privacy Policy
This Privacy Policy explains how we collect, use, store, and protect your personal information when you use our financial planning services and visit our website.
Information We Collect
We collect the following types of personal information to provide and improve our services:
- • Contact information including name, email address, phone number, and mailing address
- • Financial information such as income, assets, liabilities, and financial goals
- • Identification documents and verification information as required by Malaysian regulations
- • Website usage data including IP address, browser type, and pages visited
How We Use Your Information
We use your personal information for the following purposes:
- • Providing financial planning consultation services and personalized guidance
- • Communicating with you about our services and responding to your inquiries
- • Complying with legal and regulatory requirements in Malaysia
- • Improving our services and website functionality based on user feedback
Legal Basis for Processing
We process your personal data based on the following legal grounds:
We process your data based on your explicit consent for service provision and legitimate business interests for service improvement: Consent / Legitimate Interest
Data Sharing and Disclosure
We may share your information in the following limited circumstances:
- • With regulatory authorities when required by Malaysian law or regulation
- • With trusted service providers who assist in delivering our services under strict confidentiality agreements
- • In case of business transfers, mergers, or acquisitions, subject to continued protection of your privacy rights
Data Security
We implement robust security measures including encryption, secure servers, and access controls to protect your personal information from unauthorized access, alteration, disclosure, or destruction.
Your Privacy Rights
Under Malaysian data protection laws, you have the following rights:
- • Access to your personal data and information about how it's processed
- • Correction of inaccurate or incomplete personal data
- • Deletion of your personal data under certain circumstances
- • Data portability to transfer your information to another service provider
- • Object to processing of your personal data for certain purposes
- • Withdraw consent for data processing at any time
Cookies and Tracking
We use cookies and similar technologies to enhance your website experience and analyze usage patterns.
For detailed information about our cookie usage, please refer to our Cookie Policy
Data Retention
We retain your personal information for as long as necessary to provide services and comply with legal obligations, typically for 7 years after service termination as required by Malaysian financial regulations.
Children's Privacy
Our services are not intended for individuals under 18 years of age. We do not knowingly collect personal information from children without parental consent.
Changes to This Policy
We may update this Privacy Policy periodically. We will notify you of significant changes through email or website announcements. Continued use of our services constitutes acceptance of updated terms.
Contact Information
If you have questions about this Privacy Policy or wish to exercise your privacy rights, please contact us using the information provided below.
Email: contact@delysorintra.com
Phone: +60 4 9042 7502
Address: 8, Jalan Yap Kwan Seng, Kuala Lumpur, Malaysia
Last Updated: July 13, 2025