Terms and Conditions
These Terms and Conditions govern your use of our website and financial planning services. By accessing our services, you agree to be bound by these terms.
Acceptance of Terms
By using our website and services, you acknowledge that you have read, understood, and agree to be bound by these Terms and Conditions and our Privacy Policy.
If you do not agree with any part of these terms, you must discontinue use of our services immediately.
Service Description
We provide financial planning consultation services through monthly subscription-based guidance and personalized advice tailored to your individual circumstances.
Our services include financial analysis, planning discussions, and ongoing consultation support. We do not provide specific product recommendations or manage your assets directly.
User Responsibilities
As a user of our services, you agree to:
- • Provide accurate and complete information about your financial situation
- • Use our services only for lawful purposes and in accordance with these terms
- • Maintain the confidentiality of any account credentials or access information
- • Notify us promptly of any changes to your contact information or financial circumstances
- • Comply with all applicable laws and regulations in your jurisdiction
Prohibited Uses
You may not use our services to:
- • Engage in any fraudulent, deceptive, or misleading activities
- • Attempt to gain unauthorized access to our systems or other users' information
- • Distribute malware, viruses, or other harmful software
- • Use our services for any illegal or unauthorized purpose
- • Violate any applicable laws, regulations, or third-party rights
- • Reverse engineer, decompile, or attempt to extract source code from our platform
Intellectual Property Rights
All content, materials, and intellectual property on our website remain the exclusive property of Delysorintra and are protected by applicable copyright and trademark laws.
You may not reproduce, distribute, modify, or create derivative works from our content without express written permission.
Privacy Policy
Your privacy is important to us. Please review our Privacy Policy to understand how we collect, use, and protect your personal information.
Payment Terms
Our subscription fee of RM 250 per month is payable in advance and includes all applicable taxes and fees.
Payment is due monthly on the anniversary date of your subscription. Late payments may result in service suspension.
All fees are non-refundable unless otherwise stated in writing or required by applicable consumer protection laws.
Termination
Either party may terminate the service relationship with 30 days written notice. Termination does not relieve you of payment obligations for services already provided.
We reserve the right to immediately terminate services for violation of these terms or other serious misconduct.
Disclaimers and Warranties
Our services are provided "as is" without warranties of any kind, either express or implied. We disclaim all warranties regarding service availability, accuracy, or fitness for particular purposes.
Past performance does not guarantee future results. Financial planning involves inherent risks, and outcomes may vary significantly based on individual circumstances and market conditions.
Limitation of Liability
To the fullest extent permitted by Malaysian law, our total liability for any claims arising from our services shall not exceed the amount paid by you in the 12 months preceding the claim.
We shall not be liable for any indirect, incidental, special, or consequential damages arising from your use of our services.
Dispute Resolution
Any disputes arising from these terms or our services shall be resolved through the following process:
Arbitration and Dispute Resolution
Disputes shall first be addressed through good faith negotiations. If unresolved, binding arbitration under Malaysian Arbitration Act 2005 shall apply.
You retain the right to pursue disputes in small claims court for matters within their jurisdiction.
Alternative Dispute Resolution
We are committed to resolving disputes through mediation and alternative dispute resolution methods where applicable.
Online dispute resolution platform available for eligible disputes: https://ec.europa.eu/consumers/odr
Governing Law
Malaysian federal law and applicable state regulations
Severability
If any provision of these disclaimers is found to be unenforceable or invalid, the remaining provisions shall continue in full force and effect.
Entire Agreement
These Terms and Conditions, together with our Privacy Policy and other referenced documents, constitute the entire agreement between you and Delysorintra regarding our services.
Changes to Terms
We reserve the right to modify these terms at any time. Changes will be effective 30 days after posting on our website or notification to users.
Continued use of our services after changes become effective constitutes acceptance of the modified terms.
Contact Information
If you have questions about these Terms and Conditions, please contact us using the information provided in our contact section.
Email: contact@delysorintra.com
Phone: +60 4 9042 7502
Address: 8, Jalan Yap Kwan Seng, Kuala Lumpur, Malaysia
Last Updated: July 13, 2025
Version: 2.1